Offering you the best products to cater to your essential haircare needs.
Return, Refund & Cancellation Policy
Items purchased through spritzessentials.com CAN NOT BE RETURNED nor EXCHANGED
We guarantee all purchases made through spritzessentials.com.
- Please note we do not offer Exchanges nor accept any returns upon purchase
- We take pride in each of our products and are keen to know more about your decision to return our goods.
- A refund will cannot be claimed regardless of the situation or circumstance.
We understand that our customers may change their mind after pressing the ‘Buy’ button. In such an event, customers can cancel order within 30mins. No questions asked.
D: DAMAGED GOODS
Goods once damaged, used/ partially used will not be refunded. Spritz Essentials reserves the right to not comply with the refund policy if reasonable doubt exists in relation to:
- Goods damaged – either by user or in transition
- Goods partially used – reflecting partial use
- Presence of malpractice or an intent or intention to do so
Items purchased through other retailers
We do not offer returns or exchanges on products purchased at locations other than spritzessentials.com.